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Frequently Asked Questions
Why do my stats only update every hour?
We use a caching system. The server updates the log files every hour instead of every time you get a hit. This improves the load speed.
How do I create reports?
Currently custom reports are still in beta, however we have daily, weekly, monthly and yearly reports in the Reports menu.
How do I get Facebook and Adsense information integrated into their vStats?
Facebook and Adwords integration are premium features, please contact our sales team to purchase an upgraded account.
I have made a graphic that I would like to use for my counter. Can I send it to you?
Sure! Just email it to me as an attachment or give me the URL. My email address is email@example.com I will approve it, then upload it. (Please make sure it is a .gif .jpg or .png)